Keyword: shared mailbox

  • Give access to a shared mailbox

    The ticket: Add Margaret Hamilton to the Support shared mailbox

    What you'll practise

    • Open the Support mailbox
    • Give Read and manage
    • Give Send as
    • Tell Margaret what to expect

    Exchange Recipient Administrator can manage mailbox permissions such as Full Access and Send as.

  • Convert a leaver’s mailbox to shared

    The ticket: Leaver: keep Steve Crocker's mailbox for his manager

    What you'll practise

    • Open Steve's mailbox
    • Convert to shared
    • Give Bob Read and manage
    • Explain the licence

    Exchange Recipient Administrator can convert mailboxes and manage their permissions.