Convert a leaver’s mailbox to shared

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Exchange admin center
Interactive scenarioIntermediateShared mailboxes~7 min
Role required: Exchange Recipient AdministratorAlso works with: Exchange Administrator

The ticket: Leaver: keep Steve Crocker's mailbox for his manager

What you'll practise

  • Open Steve's mailbox
  • Convert to shared
  • Give Bob Read and manage
  • Explain the licence

Exchange Recipient Administrator can convert mailboxes and manage their permissions.

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