Fix a full mailbox with an archive

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Exchange admin center
Interactive scenarioIntermediateMailboxes~6 min
Role required: Exchange Recipient AdministratorAlso works with: Exchange Administrator

The ticket: "Your mailbox is full" – can't send email

What you'll practise

  • Open Barbara's mailbox
  • Check mailbox usage
  • Confirm the cause
  • Enable the archive
  • Set expectations

Exchange Recipient Administrator can enable a mailbox archive.

Interactive scenarioOpen full screen ↗