Unlock a locked-out account

← Back to learning hub

Active Directory
Interactive scenarioBeginnerPasswords & sign-in~5 min
Role required: Helpdesk Operators (delegated)Also works with: Account Operators

The ticket: "The referenced account is currently locked out" at Windows sign-in

What you'll practise

  • Go to the Engineering OU
  • Open Ken's Account tab
  • Unlock the account
  • Stop it happening again

At dont, Tier 1 is delegated the right to unlock accounts and reset passwords on DONT › Staff.

Interactive scenarioOpen full screen ↗